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Ulf Elg. Photo

Ulf Elg

Professor

Ulf Elg. Photo

Sustainabilty and retail marketing : Corporate, product and store perspectives

Author

  • Ulf Elg
  • Axel Welinder

Summary, in English

This paper investigates sustainability in retailing based on three different perspectives: i) the overall corporate management, ii) the development of an attractive product range, iii) the daily in-store management and activities. The purpose is to identify a set of main themes for each perspective, investigate contradictions and areas of conflict, and discuss how to bridge the perspectives. A qualitative case study approach is applied investigating the global retailer IKEA. The study includes Sweden, Germany and the UK. The research showed that the corporate, product and store perspectives are complementary but also involve contradictions and barriers to giving a higher priority to sustainability. These concern the time perspective, the set of stakeholders considered and the overall priority. Developing goals and benefits linked to sustainability, using effective arenas for interactions and linking sustainability to the legend and culture are suggested as three bridges that may overcome the contradictions.

Department/s

  • Marketing
  • Department of Business Administration

Publishing year

2022

Language

English

Publication/Series

Journal of Retailing and Consumer Services

Volume

64

Document type

Journal article

Publisher

Elsevier

Topic

  • Business Administration

Keywords

  • Contrasting perspectives
  • IKEA
  • Retailing
  • Sustainability

Status

Published

ISBN/ISSN/Other

  • ISSN: 0969-6989