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Future Retail Forms

Retail Knowledge Bank

What is the future of what we call retail? What will be the forms, the governance, the offer? What influence will digitalization wield and what elements will remain analogue? Will we travel to stores or will they come to us? How will new store formats fit into the customer journey?

In 2018, the Centre for Retail Research began researching the future form and function of the physical store. Since then, we have continued to work with important questions on this theme within several research projects. Our findings have been shared in many formats, which you can access via this page.

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The future of retail store formats

Watch our webinar on the future of retail and the need to develop new store formats

New formats need new criteria

Ulf Johansson presents research on the evaluation of new store formats (in Swedish). Mats Bollvik, Market Development Leader, IKEA, is a guest.

Den fysiska butik i en digital värld

Watch Professor Jens Nordfält discussing (in Swedish) what makes a physical store attractive in a digital world.

The Store Format of the Future

In this webinar, you will learn how IKEA and ICA think about the evolution of new store formats (partly in English and partly in Swedish).

Future Retail Forms

Watch international retail researchers discussing future retail forms from a variety of perspectives.