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Ulf Ramberg. Photo.

Ulf Ramberg

Senior lecturer

Ulf Ramberg. Photo.

Transformational change and the vacuum of performance measurement : How a story of success became a failure

Author

  • Ulf Ramberg

Summary, in English

Some local government organisations stand out in terms of their capability to adopt and use management accounting innovations and become a model for those struggling with issues such as performance measurement. But what happens to the innovations if the organisation is forced into transformational change? This longitudinal case study is based on the theory that the use and impact of performance measurement is influenced by (a) its contractibility and (b) how the performance management systems in place are configured and used. One conclusion is that transformational change can result in a vacuum of performance measurement, even with a high degree of contractibility.

Department/s

  • Department of Business Administration

Publishing year

2017-08-01

Language

English

Pages

249-263

Publication/Series

Financial Accountability and Management

Volume

33

Issue

3

Document type

Journal article

Publisher

Wiley-Blackwell

Topic

  • Business Administration

Keywords

  • performance measurement
  • change
  • local governmentx
  • local government
  • cooperationx
  • cooperation
  • institutional logic

Status

Published

Project

  • Public Management Research

ISBN/ISSN/Other

  • ISSN: 1468-0408