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Thomas Kalling. Photo.

Thomas Kalling

Professor

Thomas Kalling. Photo.

CRM systems: A Learning Perspective on How Organisations Manage to Understand the Customer

Author

  • Lisen Selander
  • Thomas Kalling

Department/s

  • Department of Informatics
  • Institute of Economic Research
  • Department of Business Administration

Publishing year

2005

Language

English

Document type

Conference paper

Topic

  • Economics and Business
  • Information Systems, Social aspects
  • Business Administration

Conference name

IBIMA Conference

Conference date

0001-01-02

Status

Published