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Margareta Dackehag. Foto.

Margareta Dackehag

Quality assurance coordinator

Margareta Dackehag. Foto.

Simply the best? The impact of quality on choice of primary healthcare provider in Sweden

Author

  • Cecilia Dahlgren
  • Margareta Dackehag
  • Per Wändell
  • Clas Rehnberg

Summary, in English

Objective: One of the more important objectives with the patient choice reform, introducing non-price competition in Swedish primary healthcare, was to improve performance and quality of care. However, in order for choice to lead to quality improvements, citizens need to consider quality aspects in their choices of provider. We hypothesize that quality of care influences choice of provider and the objective of this study is to investigate if citizens are willing to make a trade-off between distance to chosen provider and quality of care. Methods: We use conditional logit models to analyse if quality and other provider attributes influence choice of provider. The study population includes all citizens of Region Stockholm with at least one primary healthcare contact (N ~1.4 million). Results: The results show that distance is the most important factor in choosing a primary healthcare provider but that there seems to be a willingness to make a trade-off between distance and quality measures. However, other provider attributes, such as the Care Need Index of the registered population, seem to influence choice to a greater extent than quality. Conclusion: The results point in the same direction as the arguments behind the patient choice reform. However, the effects are marginal. To enhance quality competition, policy makers should consider making quality information at the provider level more accessible.

Department/s

  • Department of Economics

Publishing year

2021-11

Language

English

Pages

1448-1454

Publication/Series

Health Policy

Volume

125

Issue

11

Document type

Journal article

Publisher

Elsevier

Topic

  • Health Care Service and Management, Health Policy and Services and Health Economy

Keywords

  • Health care Reform
  • Health Economics
  • Patient choice
  • Primary healthcare
  • Sweden

Status

Published

ISBN/ISSN/Other

  • ISSN: 0168-8510