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Portrait of Johan Anselmsson. Photo.

Johan Anselmsson

Assistant head Marketing, Department of Business Administration

Portrait of Johan Anselmsson. Photo.

Exciting on Facebook or competent in the newspaper? : Media effects on consumers’ perceptions of brands in the fashion category

Author

  • Johan Anselmsson
  • Burak Tunca

Summary, in English

Media investments are continuously shifting from traditional media like newspapers to digital alternatives like websites and social media. This study investigated if and how media choice between the two rival channels can influence consumers’ perceptions of a novel brand. 504 Swedish retail fashion customers participated in an experiment to evaluate the identical advertisement placed either in a national newspaper or on Facebook. The results revealed that advertising in a newspaper can have a positive effect on brand equity facets and purchase intention through brand personality perceptions of being competent, while advertising on Facebook have similar effects but through perceptions of being exciting. Besides some evidence that choice between traditional and new media affects brand personality this study is one of the first attempts to incorporate media channel choice into the broader customer-based brand equity framework. The results from this particular study suggest that media channel choice should be considered from a brand equity building perspective at least in the fashion category. This study shows that different media channels could complement each other strategically, as traditional media channels still can have valuable and unique contributions to brand building through brand personality perceptions, especially for brands striving to be perceived as competent.

Department/s

  • Department of Business Administration

Publishing year

2019

Language

English

Pages

720-737

Publication/Series

Journal of Marketing Communications

Volume

25

Issue

7

Document type

Journal article

Publisher

Taylor & Francis

Topic

  • Business Administration

Keywords

  • advertising
  • brand equity
  • brand image
  • brand personality
  • digital marketing
  • social media

Status

Published

ISBN/ISSN/Other

  • ISSN: 1352-7266