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Portrait of Nicklas Holmberg. Photo.

Nicklas Holmberg

Head of the Department of Informatics

Portrait of Nicklas Holmberg. Photo.

Better Support for User Participation Using Business Rules Approach?

Author

  • Nicklas Holmberg
  • Odd Steen

Editor

  • Jaroslav Pokorny
  • Vaclav Repa
  • Karel Richta
  • Wita Wojtkowski
  • Henry Linger
  • Chris Barry
  • Michael Lang

Summary, in English

User participation in requirement analysis (RA) is necessary for IS quality and user acceptance. A prerequisite for meaningful user participation is that the coming users also understand the requirements. This understanding is made difficult by abstract and “technical” modelling languages and notations which require learning and experience. The Business Rules Approach (BRA) builds on a notion of Business Rules (BR) formulated in natural language sentences aimed at the business audience; hence BRA should make user participation easy. This is tested in a workshop with a vaccination expert (VE) in a project on designing a BR oriented, digital service for health care workers (HCWs). The results indicate that natural language BRs in RA really are easily understood and intuitive for the VE and that quality checking BRs requires no special learning.

Department/s

  • Department of Informatics

Publishing year

2011

Language

English

Pages

297-308

Publication/Series

Information Systems Development. Business Systems and Services: Modeling and Development.

Document type

Book chapter

Publisher

Springer

Topic

  • Information Systems, Social aspects

Status

Published

ISBN/ISSN/Other

  • ISBN: 978-1-4419-9790-6