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Ulf Johansson. Photo.

Ulf Johansson

Professor

Ulf Johansson. Photo.

The changing marketing orientation within the business model of an international retailer–IKEA in China over 10 years

Author

  • Steve Burt
  • John Dawson
  • Ulf Johansson
  • Jens Hultman

Summary, in English

The paper reports an interview-based study that considers market driving and market-driven activities within the disaggregated components of the business model. The empirical study is of IKEA in China over a 10 year period. Market orientation is considered as a position on a continuum rather than as binary positions. The components of the business model are developed from the Osterwalder and Pigneur structure. Over the study period, the balance between driven and driving orientations within components of the business model changed in multiple ways. This article’s contribution is the illustration of disaggregating the market orientations of driven or driving activities and associating these with the particular components of the business model and so studying what happens to the driven-driving balance over time. The approach has wider applicability for attempts to understand the dynamics of international retailing.

Department/s

  • Marketing

Publishing year

2021

Language

English

Pages

229-255

Publication/Series

International Review of Retail, Distribution and Consumer Research

Volume

31

Issue

2

Document type

Journal article

Publisher

Taylor & Francis

Topic

  • Business Administration

Keywords

  • business model
  • China
  • IKEA
  • international retail
  • market orientation

Status

Published

ISBN/ISSN/Other

  • ISSN: 0959-3969