The browser you are using is not supported by this website. All versions of Internet Explorer are no longer supported, either by us or Microsoft (read more here: https://www.microsoft.com/en-us/microsoft-365/windows/end-of-ie-support).

Please use a modern browser to fully experience our website, such as the newest versions of Edge, Chrome, Firefox or Safari etc.

Thomas Kalling. Photo.

Thomas Kalling

Professor

Thomas Kalling. Photo.

CRM Implementation Strategies: Why Time Compression Becomes a Diseconomy. A Case Study of Vattenfall

Author

  • Lisen Selander
  • Thomas Kalling

Department/s

  • Department of Informatics
  • Institute of Economic Research

Publishing year

2006

Language

English

Document type

Conference paper

Topic

  • Information Systems, Social aspects
  • Economics and Business

Keywords

  • CRM
  • learning
  • Organizational change

Conference name

EGOS conference, 2006

Conference date

2006-07-06 - 2006-07-08

Conference place

Bergen, Norway

Status

Published