Ola Mattisson
Senior lecturer
Introduction
Introduktion
Author
Editor
- Irvine Lapsley
- Ola Mattisson
Summary, in English
In this chapter management of public services is introduced as a topic. The tasks and general challenges for management are described. Also, the specific setting for public services is elaborated on and discussed. In this uncertain environment management needs to be flexible and responsive to new ideas and practices to fulfil its purpose. The ability to adapt quickly to unpredictable changes in circumstances is crucial. This is not a simple question of selecting the appropriate means to achieve a given end. We argue that this mission requires steering away from recipe management and instead emphasizing and encouraging reflective managers with a critical mindset. The chapter ends with a plan for the rest of the book.
Department/s
- Strategy
Publishing year
2021-11-24
Language
English
Pages
3-11
Publication/Series
Manging Public services : Making Informed Choices
Document type
Book chapter
Publisher
Routledge
Topic
- Business Administration
Status
Published
ISBN/ISSN/Other
- ISBN: 978-0-367-72325-5