The browser you are using is not supported by this website. All versions of Internet Explorer are no longer supported, either by us or Microsoft (read more here: https://www.microsoft.com/en-us/microsoft-365/windows/end-of-ie-support).

Please use a modern browser to fully experience our website, such as the newest versions of Edge, Chrome, Firefox or Safari etc.

Anna Brattström. Photo.

Anna Brattström

Senior lecturer

Anna Brattström. Photo.

Voice and punctuation : A process model of conflict enactment in new venture teams

Author

  • Anna Brattström

Summary, in English

This paper presents an emergent process model of conflict enactment in new venture teams. The analysis is based on the inductive study of conflict process in three new venture teams over six months, leveraging a unique combination of interviews, video recorded observations and analysis of online chat conversations among team members. The analysis advances team conflict research by offering a novel conceptualization of team conflict, one that complements the prevalent focus on conflict content. Moreover, by introducing the concept of team voice as a regulatory mechanism underlying productive conflict process, the analysis challenges some fundamental assumptions of how conflicts are productively solved. The essence of this idea being that it is not conflict, argument, or negative affect that destroys a team, but rather the absence of positive conversations.

Department/s

  • Department of Business Administration

Publishing year

2018-07-09

Language

English

Document type

Conference paper

Topic

  • Business Administration

Conference name

78th Annual Meeting of the Academy of Management, AOM 2018

Conference date

2018-08-10 - 2018-08-14

Conference place

Chicago, United States

Status

Published